Interpretation & Translation Services logo

Facilitating Communication, Connecting People

Clearly Communicate with Your Patients in Over 200 Languages

Providing Fast, Reliable Interpreters and Translators with Unrivaled Quality and Standards Since 1994

Need to ensure clear communication for a patient who's primary language is different from yours? At ITS, we have a wide network of professional, reliable interpreters who can clearly communicate and are sensitive to the unique situations that arise in the medical field. Our interpreters understand that some circumstances can cause higher stress and anxiety for individuals, where the importance for calm, clear and effective communication is imperative to bridge the lines of communication to provide clarity and understanding for the situation. They are also are acutely aware of the need for discretion and privacy in the medical field.

The Medical Field Doesn't Stop & Either Do We

We understand the medical field doesn't stop for weekends or holidays. Our interpreters are available for on-site or over the phone interpreting 24 hours a day / 7 days a week. We also have on-demand interpreting services available through Video Remote Interpreting (VRI) or over the phone.*

*Please note: This does require an account activation to be completed prior to accessing this service.

Our Commitment & Certifications

At ITS, our commitment to exceptional quality standards has solidified our position as one of British Columbia's leading language service providers.

Specializing in serving the medical professionals in their face-paced field, we take pride in offering STIBC/CTTIC Certified Interpreters and Translators, ensuring unparalleled expertise and professionalism in every service we provide.

Over 300 Experienced and Certified Interpreters ready to serve you
24 hours a day, 7 days a week.

Getting started is easy! Book your next appointment in 3 easy steps.

Illustration of a person with a headset

1. Call 604-870-3769
to book or
request a quote.

illustration of a calendar

2. Provide Your Appointment Details

illustration of individuals on a computer and two individuals with speech bubbles (in person)

3. Experience seamless communication
online or in-person.

Ensure what you say is what your clients hear. Our interpreters are screened and assessed so you can be confident you are getting accurate, impartial and expert language services in every situation.

Maintaining the Highest of Industry Standards Since 2000

Our interpreters are available on-site, over the phone or through Video-Remote Interpreting (VRI) for all your medical needs:

  • Patient Appointments
  • Medical Instructions
  • Prescription Directions

Document and digital Translation Services for all your written communication needs:

  • Medical Documents
  • Medical Information Leaflets
  • Medical Protocols
  • Patient Instructions
  • Medical Device Instruction Manuals
  • and more.

Our Medical Interpreting Services are Ideal for:

  • Family Doctors
  • Specialists
  • Surgeons
  • Pharmacists

Why Choose ITS for your Medical Interpreting Needs?

  • We follow ISO TC 37/SC 5 requirements and recommendations. We work with our industry partners to ensure expert language services.
  • We provide professional interpreters who are clear, articulate, respectful and considerate for what may be potentially challenging communications
  • We have a dedicated team working directly from our local office to connect you to the best interpreter for your specific requirements.

To find out more about how ITS can facilitate important communication with your patients

On-Site Medical Interpretation Services

Our on-site medical interpretation services are available 24/7 365 days a year in the following BC cities:

  • Burnaby
  • Coquitlam
  • Delta
  • Maple Ridge
  • New Westminster
  • Pitt Meadows
  • Richmond
  • Surrey / White Rock
  • Vancouver
  • Victoria
  • Abbotsford
  • Chilliwack
  • Hope
  • Langley
  • Mission